Our approach to quality

what qualifies us

Our consultants are experts in their fields and combine cutting-edge skills and operational efficiency, adapting to the specific needs of our clients.

To achieve a high level of quality, the spirit of excellence is common to everyone at GAC Group and is embodied throughout all functions of the company.

This priority is facilitated by an organization dedicated to Quality, Tools and Methods (QFM) with multiple and complementary ambitions.

Our main commitments are:

  • Structuring of certification and referencing procedures;
  • Continuous improvement of skills;
  • Regular evolution of our practices;
  • Efficiency of operational processes and methods;
  • Development of new value creation tools for our customers;
  • Measurement and monitoring of customer satisfaction.

In addition to our customers' satisfaction, which reached 97% in 2020, we are very proud to communicate that our customers' 93% recommends us.

Our expertise is also highlighted by institutional actors in our sector through recognized certifications and standards (OPQCM, Entreprises Mediation, Bpifrance, among others).

In Brazil, we have as Technology partners the Innovation360°, which we are exclusive Golden Partners in the Americas, and AEVO. As Institutional partners, the ANPEI, a ABRADISTI, a ENRICH in Brazil, a France-Brazil Chamber of Commerce (CCFIB-SP), the Ceramic Center of Brazil (CCB) and the Innovation Lab, of Rio Grande do Sul.  

And our legal, accounting and tax partners are the DSMA Azulay Lawyers, a Dotta, Donegatti and Lacerda Advogados and the Borges, Sales & Alem Lawyers.

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